Privacy Policy

How Rentiva collects, uses and protects your data.

Last Updated: April 2026

1. Overview

Rentiva is a rental management software platform designed to help landlords manage properties, tenants and financial records. We are committed to protecting your data and maintaining transparency in how information is handled.

We do not sell user data. We only use information necessary to operate the platform.

2. Information We Collect

Account Information

  • Name
  • Phone number
  • Email (if provided)
  • Login credentials

Rental Data

  • Property details
  • Tenant records
  • Rent amounts
  • Payment history
  • Agreements uploaded by users

Technical Data

  • Browser type
  • Device information
  • Login activity
  • System logs

3. How We Use Information

We use collected information to:

  • Provide rental management functionality
  • Generate rent reports
  • Improve platform stability
  • Provide customer support
  • Prevent fraud or misuse

4. Legal Basis for Processing

We process data to provide services requested by users and maintain operational integrity of the platform.

5. Data Protection Measures

We implement security practices including:

  • Secure authentication systems
  • Server protection measures
  • Access control policies
  • Regular monitoring

6. Data Sharing Policy

Rentiva does not sell user data. Information may only be shared:

  • When required by law
  • To provide infrastructure services
  • To prevent security threats

7. User Responsibilities

Users must ensure they have legal permission to store tenant information in Rentiva.

8. Data Retention

We retain data as long as accounts remain active or as required for compliance and operational purposes.

9. Cookies

We may use cookies to maintain sessions and improve experience. Cookies do not store sensitive financial data.

10. User Rights

Users may request:

  • Account data review
  • Data correction
  • Account deletion

11. Platform Security Commitment

Rentiva is continuously improving platform security to protect landlord business data.

12. Policy Updates

We may update this Privacy Policy. Continued use indicates acceptance of updates.

13. Contact

For privacy questions contact:

support@rentiva.in